Return of Original Paintings
Please email me at volhan11@gmail.com if you have received a damaged, incorrect or missing item.
If the original artwork doesn't satisfy you entirely, due to its size or colours not fitting or not matching your home you have 7 business days to return it in its original package. You can choose to be refunded or you can choose another Artwork. Due to the high shipping prices, the return shipping of large canvases will be charged to the client.
Any item that is returned more than 30 days after delivery will not be refunded. Your item must be in the same condition that you received it and in the original packaging. On Sale priced paintings are not refunded.
I do not refund, nor am I responsible for: lost or stolen packages after being delivered by the courrier/ items not received due to an incorrect shipping address given in my site. If there is a problem with your order, or you received the item damaged (the original unopened packaging is damaged), please contact me at volhan11@gmail.com for further assistance.
No refunds are made if packages are returned to me. Many post offices or courier services around the world send back packages after they remain unclaimed for a number of days. If your package remains unclaimed in any postal office or courier service in your country/region/area and is sent back to me, I will notify you in order to proceed with a second shipment of your package. In this case, all customers must cover the expenses for the re-shipment of their package.